Human Resources Manager, Human Resources, 40 Hours, Day Shift

Location US-MA-Gardner
ID 2024-2377
Category
Management
Position Type
Full-Time
Requisition Post Information* : External Company Name
Heywood Hospital
Corporation : Name
Heywood Hospital

Overview

You Matter Here!
 
Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! 

 

Hours: Monday through Friday- 8:00 am to 5:00 pm

 

Job Summary:

The Hospital HR Manager is responsible for overseeing all aspects of the human resources function within the hospital, ensuring the delivery of effective HR strategies and programs that align with the hospital's mission, vision, and goals. This role involves managing the full spectrum of HR activities, including recruitment, employee relations, compliance with healthcare regulations, staff development, and performance management.

The HR Manager will serve as a strategic partner to hospital leadership, providing guidance on workforce planning, organizational development, and employee engagement. Additionally, the HR Manager ensures that the hospital remains compliant with federal and state employment laws, as well as internal policies and procedures, with a focus on fostering a positive and productive work environment.

 

Responsibilities

ESSENTIAL FUNCTIONS
  • Manages all day-to-day HR operations at the Heywood Healthcare Campuses and all other system locations as required.
  • Collaborates with VP of HR, HR staff and shared services (e.g., benefits, compensation, employee relations, union relations, HRIS, payroll, occupational health) to implement and ensure consistent application of HR programs, practices, and procedures.
  • Assists in orienting new staff, and provides ongoing training and development of assigned staff; sets goals, evaluates performance, and provides feedback on an ongoing basis.
  • Ensures all HR Practices comply with hospital accreditation standards (Joint Commission, DMH, DPH) and other regulatory bodies.
  • Assists with the maintenance of HR policies.
  • Collaborates in designing innovative HR programs and practices.
  • Develops cross-functional relationships and establishes strong partnerships throughout the organization to identify and execute key opportunities to impact business strategy and priorities, promoting and presenting HR services and value.
  • Drives the HR components of business strategy through planning, developing, and implementing HR initiatives that increase productivity and competence, and improve quality and patient satisfaction.
  • Facilitates employee engagement and satisfaction through promotion of the Heywood Healthcare culture.
  • Participates in HR projects focused on continuous improvement of core programs and services.
  • Conduct regular team meetings and huddles to ensure alignment with HR goals and objectives.
  • Support leadership development programs and continuous learning and career advancement efforts in collaboration with the VP of HR.
  • Remains up to date on relevant state and federal employment laws and regulatory requirements, ensuring HR policies, practices and procedures are in compliance; transfers knowledge to staff and managers as necessary.
  • Investigates and responds to internal and external complaints, utilizing services of labor relations and inside/outside counsel as appropriate; ensures proper documentation and regulatory compliance.
  • Provides regular reports and analysis to management and HR leadership (e.g., trends, recruitment, turnover, etc.).
  • Assists in the development of department goals and objectives. Works with HR leadership to design, develop and maintain the recruitment philosophy and strategy for the organization (including its description, recruitment measurement definitions, regular measurement reporting, action plans, etc.).
  • Explores industry best practices in recruitment, employee engagement, performance management, and workforce development; makes  recommendations for implementation as appropriate based on organizational needs and culture.
  • Participates in outreach efforts to establish relationships and talent pipelines with local schools and universities.
  • Assesses organizational training needs and collaborates with VP of Human Resources to develop, promote, and deliver training programs.
  • Participates in financial and budgetary management; recommends and develops budget for area of responsibility.
  • Ensures consistent application of policies, guidelines, and collective bargaining agreements.
  • Participates in special projects and system-wide initiatives.
  • Nurtures a positive working environment.
  • Engages in committees, projects and other functions upon request from leadership.
  • Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  • Performs other related duties as assigned.
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.
 
FUNCTIONAL DEMANDS
 
Physical Requirements:
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of
force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles
(seizing, holding, grasping, turning, or working with hands).
 
ORGANIZATIONAL EXPECTATIONS
 
Behavioral Attributes:
The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.

Qualifications

JOB REQUIREMENTS
 
Minimum Education
  • Bachelors degree in Human Resources, Business Administration or a related field is required or 5-7 years of demonstrated progressive HR experience in lieu of education; Master’s degree preferred.
Minimum Work Experience
  • At least 2 years of previous experience managing HR teams and functions required.
  • Experience in Healthcare strongly preferred.
Minimum Licenses and Certifications
  • Professional Certification in Human Resources strongly preferred (SHRM-SCP/CP or PHR/SPHR).
Required Skills
  • Strong leadership, organizational and communication skills to effectively manage the HR team and collaborate with hospital departments
  • Experience working with labor unions required
  • Experience working within and across a complex organization
  • Advanced knowledge of state and federal employment laws and regulations
  • Proven ability to manage fair and objective investigations and resolve complaints.

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