Essential Functions
- Prepares and places purchase orders with suppliers. Tracks orders to ensure that they are received timely so as to avoid disruption of operations and patient care. Coordinates with suppliers to ensure timely and accurate delivery of ordered supplies/services, expediting and resolving related problems as necessary
- Responsible for the returns/credits process with suppliers as needed and coordination with Accounts Payable to ensure all credits are received timely.
- Coordinates with Accounts Payable, the Director of Supply Chain, and suppliers to resolve match-hold problems. Identifies systematic problems leading to recurring matchhold issues and proposes process improvements to reduce error and to achieve a more efficient result
- Works independently under limited supervision. Follows defined procedures. Makes decisions and solves problems to meet internal customer supply needs and resolve vendor problems
- Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Heywood Healthcare with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
- Identifies, researches, and resolves back-order discrepancies. Works proactively to avoid shortages by expediting orders or sourcing authorized alternative products to meet the organization’s needs.
- Participates in the development of goals and objectives as well as policies and procedures. Makes recommendations for changes and improvements to existing standards. Participates in the implementation of approved policies and procedures and monitors work activities and system performance/output to ensure compliance
- Maximizes the use of available contracts including the utilization of GPO contracts. Evaluates potential alternatives when available including use of generics, substitutes, or value-added services. Works proactively with appropriate Operations personnel on the acceptance and use of generics by explaining cost savings and industry acceptance of product.
- Communicates with all parties as to the status of products and services required for the organization to maintain an efficient and effective operation and to support and facilitate ongoing quality patient care.
- Collaborates with internal customers to understand operations and their needs. Together with Purchasing management, works to align supply chain support for those operations with the organization’s strategic direction to ensure maximization of efficiency and overall cost effectiveness
- Receives requests for specific products or services from within the organization and determines if the request is appropriate. Based on the needs assessed in collaboration with internal customers, identifies and researches prospective suppliers. Obtains price quotes for final products or services and initiates a purchase order
- Assists, as directed, in the training of new employees
- Contributes to the design, development, and maintenance of systems that help the department run efficiently.
- Reflects a positive attitude in daily work. Is receptive, cooperative, committed and optimistic
- Maintains personnel growth and development.
- Coordinates special assigned projects as needed
- Responds cooperatively to staffing needs by demonstrating flexibility in work schedule or assignments
- Attends meetings as requested by leadership.
- Assists in extracting data, providing analysis, and preparing reports related to the Meditech purchasing system and various supplier systems including departmental usage information and overall buying trends.
- Serves as point of contact for ad hoc purchasing and usage data requests from other internal departments. Provides information and analysis that assists those departments in their functions/tasks
- Appropriately prioritizes tasks adjusting to changing workload as necessary (e.g. seeks assistance as needed from appropriate resources, recognizes emergency situations, etc.).
- Job performance reflects compliance with Heywood’s performance standards; telephone etiquette, providing directions and first impressions.
Statement of Other Duties:
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.
Functional Demands
Physical Requirements:
Exerts 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning or working with hands). Frequently stoops (bending the body downward and forward by bending the spine at the waist).
