Leaves and Benefits Coordinator, Human Resources, 40-Hour, Days

• Greet or respond to employees in person, by phone, or email with professionalism and empathy.
• Direct more complex questions to Benefits Specialist team member as needed
• Help coordinate wellness events, open enrollment sessions, and benefits fairs
• Coordinate with vendors and internal departments to resolve benefits-related issues.
• Administer all types of employee leaves including FMLA, PFML, short-term and long-term disability, parental leave, military leave, and personal leaves of absence
• Track leave balances and usage, and ensure accurate documentation and compliance with federal, state, and company policies
• Communicate with employees regarding leave eligibility, requirements, and return-to-work procedures
• Collaborate with payroll and HR systems to ensure accurate leave coding and status updates, and reconcile payroll leave data with information from external vendors, perform regular leave audits
• Assist in the administration of employee benefits programs such as health, dental, vision, life insurance, retirement plans, and wellness programs.
• Process new hire benefit enrollments, life event changes, and open enrollment elections
• Respond to employee inquiries related to benefits coverage, claims, eligibility, and policy interpretations.
• Maintain up-to-date benefits records and ensure data accuracy, including managing enrollments and terminations
• Ensure compliance with federal and state laws (e.g., FMLA, MA PFML, HIPAA, COBRA, ADA).
• Prepare and maintain reports related to leaves and benefits for internal use and audits.
• Support internal and external audits by providing accurate and timely documentation, and ensuring data integrity
• Maintains the security of confidential personnel files and staff and management salary information
• Attends seminars, professional meetings and educational programs that lead to professional growth
• Educate employees on their leave rights and benefit options through presentations, handbooks, and one-on-one support
• Process and administer tuition reimbursement requests in accordance with organizational policy and IRS regulations, including verifying eligibility, reviewing submitted documentation for accuracy and completeness, tracking payment status, maintaining accurate employee records, and communicating with employees to ensure timely reimbursement and policy compliance.
• Recommend and implement improvements to leave and benefits processes to enhance efficiency and employee experience
• Collaborate with HR team members to ensure seamless integration of benefits and leave policies with broader HR strategies.
• Ensures compliance with all federal, state and JCAHO regulations with regard to recruiting, hiring and onboarding process

• High School Diploma required.
• Coursework in human resources, benefits administration, accounting, business administration, and finance can be beneficial. 

Minimum Experience

• 2 - 3 years progressive experience in an HR Setting, preferably in a Healthcare setting
• Strong understanding of employee benefits, leave laws and regulations.

Minimum Skills

• Excellent communication and interpersonal skills and the ability to perform multiple tasks with minimal supervision is essential.
• Must be able to function professionally in an environment with constant interruptions. 
• Must have excellent organizational skills and the ability to set priorities
• Independent judgment and problem-solving skills are required to ensure the completion of tasks

• Proficiency in HRIS and Microsoft Office Suite or comparable softwares.  Meditech Information System knowledge preferred.