ESSENTIAL FUNCTIONS
- Lead Quality Assurance Initiatives: Coordinate and oversee QA activities across all laboratory departments to ensure compliance with the Quality Assurance Review Plan and drive continuous quality improvement.
- Manage QA Committee Documentation: Maintain accurate records of QA committee meetings, findings, and reports in line with institutional and regulatory requirements.
- Conduct and Review Quality Audits: Perform quality system audits, evaluate the effectiveness of corrective actions, and lead root cause analyses (RCA) to identify, address, and prevent quality issues.
- Oversee Proficiency Testing (PT): Conduct initial reviews of PT results, collaborate with supervisors to implement corrective actions for unsatisfactory outcomes, and document resolutions.
- Track Incidents and Complaints: Monitor and analyze incident reports and patient complaints to identify trends and areas for improvement, and support appropriate resolution measures.
- Ensure POCT Compliance and Training: Monitor point-of-care testing sites for regulatory adherence, conduct audits on competency, QC, and maintenance, and provide staff training on proper POCT procedures.
- Analyze and Report Quality Metrics: Collect, track, and report laboratory performance indicators such as turnaround times, rejected specimens, order entry errors, and LIS performance to support data-driven improvements.
- Support Safety and Compliance Programs: Participate in initiatives that uphold laboratory safety and infection control standards, and contribute to regulatory readiness and accreditation processes.
- Collaborate on Special Projects and Leadership Goals: Assist with QA and POCT initiatives assigned by laboratory leadership, including system evaluations, data analysis, and implementation of strategic quality objectives.
- Perform Additional Duties as Assigned: Execute other tasks or responsibilities as delegated by the laboratory manager or director to support operational and quality goals.
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job- related duties beyond those explicitly described.
FUNCTIONAL DEMANDS
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), handles (seizing, holding, grasping, turning, or working with hands), and distinguishes colors. Occasionally uses depth perception (three dimensional vision, and ability to judge distances).
