Essential Functions
- Contributes to the design and development of systems that help the department run efficiently.
- Maintains systems that help the department run efficiently.
- Accurately compiles daily, weekly and monthly data and statistics as requested.
- Analyses data and prepares reports as directed.
- Performs support functions such as, answering phones, preparing materials for meetings, and typing letters and memos as requested.
- Ensures office supplies are maintained and available for the department to run efficiently.
- Greets, directs, and provides appropriate information to patients, visitors and hospital personnel.
- Responds to both in person and telephone customer service inquiries and needs.
- Provides clerical support to the Mental Health Unit Manager, Charge Nurse, and all other Mental Health Unit Staff.
- Supports the Department in the preparing of departmental logs, statistics, reports, and payroll as requested by the Mental Health Unit Manager.
- Supports the Department in the creating, copying and distributing of materials for patient care and daily activities.
- Provides data entry associated with patient care.
- Enters patient care orders into the computer as soon as they are received.
- Supports the Mental Health Unit Department in coordinating, through ancillary services, patient testing.
- Assists the Mental Health Unit Department Manager in the daily scheduling of staff.
- Assists in replacing unscheduled absences to meet department needs.
- Supports the Mental Health Unit Department in completion of patient charts after they are discharged.
- Organizes discharged patient charts and follows up with the Mental Health Unit Staff to assure that the chart has been completed, to ensure that Mental Health Unit Medical Records Guidelines are met.
- Conduct safety checks to ensure unit safety and patient safety.
- Delivers discharged patient charts to Medical Records within two days of discharge.
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.
Functional Demands
Physical Requirements
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or greater than a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
Organizational Expectations
Behavioral Attributes
The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.
