Essential Functions
- Provides clerical support to clinical staff (e.g. maintains unit files, organizes patient care record, prepares admission and pre-op charts, etc).
- Under direction of nurse, makes all appropriate arrangements for outside services, transfers, and ambulance services in a timely manner.
- Appropriately prioritizes tasks adjusting to changing workload as necessary (e.g. seeks assistance as needed from appropriate resources, recognizes emergency situations, etc.).
- Maintains clean and safe work environment (identifies and/or removes safety hazards).
- Performs thorough, timely, and accurate transcription of physicians’ orders (including entering into Meditech OE module where utilized).
- Performs support functions to manager/director such as payroll, copying, typing, etc.
- Participates in the learning for colleagues and self (e.g. assist with orientation of new staff in-services, educational programs, etc.).
- Schedules patients for outpatient clinics, endoscopies, chemotherapy and other procedures through the Community Wide Scheduling Module.
- Inputs all pertinent patient data for scheduling such as referral and/or approval numbers, in collaboration with physician office.
- Prints, posts and updates schedules on a daily basis.
- Supports physicians and nursing staff in patient care coordination.
- Establishes and maintains a good working relationship with patients, physicians, physician's office staff, visitors and other members of the health care team through responsiveness, accuracy of information and professionalism.
- Coordinates the flow of patients entering and leaving the department to ensure smooth functioning of the department.
- Greets patients and verifies patient demographics as they enter Special Procedures.
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.
Functional Demands
Physical Requirements
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or greater than a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
Organizational Expectations
Behavioral Attributes
The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.
